Smile Sky Family Dental – Frequently Asked Questions

What makes Smile Sky Family Dental different from other dental offices?

Smile Sky Family Dental is redefining dentistry. Our boutique practice blends artistry, innovation, and hospitality — offering spa-like comfort, gentle care, and exceptional clinical precision. Every detail, from our ultra-HD ceiling-mounted TVs streaming Netflix and movies, to our touch-free luxury chairs, reflects our commitment to relaxation and excellence.

Our nature-inspired design, calming lighting, and tranquil atmosphere allow patients to feel serene while receiving elite-level care.

What is dentistry?

Dentistry involves the diagnosis, prevention, and treatment of conditions affecting the teeth, gums, and jaw. At Smile Sky, dentistry is both a science and an art — combining modern technology with artistic craftsmanship to create smiles that are healthy, functional, and naturally beautiful.

Do you see patients of all ages?

Yes. We are a comprehensive family practice caring for children, adults, and seniors with gentle, customized approaches. Many of our team members are parents themselves — we know how to make dental visits positive and stress-free for all ages.

What technology do you use?

Our office is equipped with some of the most advanced technology in modern dentistry, including:

• AI-assisted imaging for early, accurate diagnostics
• Digital 3D scanning for precise, impression-free treatments
• High-definition intraoral cameras
• Pain-minimized anesthetic delivery systems
• Top-tier U.S. laboratory partnerships ensuring superior craftsmanship and aesthetics

Technology supports our philosophy of comfort, precision, and predictable outcomes.

When are you open?

We proudly serve our community when others can’t — open every Saturday and Sunday, plus Monday and Wednesday.

• Regular Hours: Monday, Wednesday, Saturday & Sunday
• Closed: Tuesday, Thursday & Friday
  Always verify hours on Google for holidays or updates.

Are you open every weekend?

Yes. We are one of the few Georgia dental offices consistently open both Saturdays and Sundays year-round. Weekend access is part of our commitment to convenience and community.

Do you offer same-day or emergency dental care?

Absolutely. We specialize in same-day pain relief and emergency care, including extractions, infections, root canals, and trauma cases.
We are available 24/7 by appointment only for true emergencies — simply Schedule Online Now or email smileskydental@gmail.com to be prioritized for immediate relief.

Why is there a weekend or emergency fee?

Because most practices are closed, we maintain special weekend and emergency staffing. The small fee ensures that our doctors and team are available for urgent care when you need them most.

Do you accept walk-ins?

We see patients by appointment only, including emergencies, to ensure prompt attention and privacy. You can view real-time availability on our Online Scheduler.

Do I need to register before my visit?

Yes. All patients must complete online registration and insurance verification at least 3 days prior to their appointment to confirm scheduling. This ensures efficiency and accurate insurance handling.

Can I cancel or reschedule my appointment?

We maintain a strict no-cancellation policy to respect reserved doctor time. If an unavoidable emergency arises, please email smileskydental@gmail.com before your appointment to request changes. Missed visits without notice incur a $50 no-show fee.

Do you accept insurance?

Yes. We accept most PPO dental plans and many others.

Because insurance coverage varies widely, please email clear front and back photos of your insurance card to smileskydental@gmail.com at least 3 days before your appointment so our third-party verification team can confirm eligibility and benefits.

Does your staff handle insurance directly?

Our insurance processing is managed by an independent third-party verification department to ensure speed, accuracy, and compliance.

This allows our in-office team to focus exclusively on exceptional patient care, comfort, and clinical results.

Which insurances are not accepted?

We currently do not accept Caresource, PeachState, or Delta Dental, and some other plans may also have restrictions. Submitting your card in advance is the best way to confirm compatibility.

What if I don’t send my insurance in time?

If we do not receive your insurance card 3 days prior, your appointment will default to our non-insurance rate of $208, which includes:

• Comprehensive consultation with the doctor
• Digital x-rays
• Personalized treatment plan
• Prescriptions as needed

Do you offer payment plans or financing?

Yes — we partner with CareCredit, Cherry, and Sunbit to make dental care accessible. These trusted third-party programs offer instant approval and flexible monthly payment options, so you can start treatment immediately.

Can I use multiple forms of payment?

Absolutely. You can combine insurance, financing, and direct payment to best fit your financial preferences.

What services do you provide?

We offer a full suite of comprehensive dental treatments, including:

• Emergency and same-day dentistry
• Extractions and wisdom teeth removal
• Deep cleanings and periodontal therapy
• Root canals and restorative treatments
• Cosmetic smile design (veneers, whitening, bonding)
• Dental implants and crowns crafted by elite U.S. labs
• Preventive and family dentistry

Do you perform extractions or wisdom tooth removals?

Yes. Our doctors perform both simple and complex extractions, using 3D imaging and precision instruments to ensure comfort and safety.

Do you provide same-day treatment for pain or infection?

Yes. Our advanced technology and efficient systems often allow us to perform same-day emergency procedures — from extractions and deep cleanings to temporary crowns or medications for pain relief.

Do you offer cosmetic or implant dentistry?

Yes. Our team has advanced expertise in cosmetic and implant dentistry, focusing on natural aesthetics and long-term stability. Every restoration is crafted with high-grade, durable materials and top-tier lab technicians for unmatched results.

Do you use the best materials and labs?

Always. We work with world-class laboratories and premium materials used by leading cosmetic dentists. Every crown, veneer, and implant restoration is built for beauty, function, and longevity.

What makes your office environment unique?

Our practice is designed as a sanctuary for your smile — an artistic, calming space that merges modern design with nature-inspired elements. Patients enjoy:

• Ultra-HD ceiling TVs for Netflix or movies during treatment
• Touch-free luxury chairs for ultimate comfort
• Soft lighting and nature-themed décor that soothe the senses
• Advanced air purification and sterilization systems

Every aspect of your visit — from aesthetics to acoustics — is curated to promote comfort and peace.

How do you ensure comfort and reduce anxiety?

We blend compassionate communication, gentle techniques, and immersive relaxation (watching your favorite shows above you!) to create a sense of calm. Many patients describe their experience as “the most relaxing dental visit ever.”

Do you use AI technology?

Yes — AI enhances diagnostic precision and treatment planning, helping our doctors detect and prevent issues earlier. However, technology is only one part of what makes us exceptional — it complements the expertise, artistry, and human touch that define Smile Sky.

What’s the best way to reach you?

The fastest ways are to Schedule Online Now or email smileskydental@gmail.com.
Both are monitored closely for prompt responses.

Can I call your office?

Yes, though for the quickest response we recommend email or online scheduling to ensure your request reaches the correct department immediately.

Do you offer after-hours emergency contact?

Yes. We are on-call 24/7 by appointment only for true emergencies.
Email smileskydental@gmail.com with your symptoms, and we will contact you promptly.

How much is a new-patient appointment?

$208 — includes doctor consultation, x-rays, treatment plan, and any necessary prescriptions.

Do I need to confirm my appointment?

Yes. Confirmation is required and linked to completing your online registration and insurance submission.

Why are your policies so structured?

Our systems protect the time and attention every patient deserves. They also allow us to remain open on weekends, provide same-day care, and uphold the highest quality standards in the region.